How much of your time at work is focused on employees? In fact, often only one or two employees.
The answer probably is too much. We all have one of those people for whom nothing is ever quite good enough. We listen, we support, we negotiate, we compromise – whatever we do, we can’t make that person happy.
Well, a smart retailer in Chicago named Jay Goltz has one answer, maybe the best one. He shared his thoughts in an op-ed piece in The New York Times recently and I liked what he said.
His solution: fire the unhappy ones.
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