Our customers love the immediate, personal support they receive from our new online Live Chat. What makes IMAX Live Chat so successful? Our operators go above and beyond to meet the needs of each and every customer. Here’s your chance to get to know the faces behind IMAX Live Chat.
John is originally from Baxter Springs, Kansas. He and his wife, Nicole, love to spend time with their two sons, Aidan, five and Logan, two. The couple is eagerly awaiting the arrival of a new baby girl, due in March. John enjoys watching football and ultimate fighting.
Quote from John:
“Live Chat helps our customers get answers to their questions quickly, which is something we always strive for. The interface is very simple. You don’t have to be tech-savvy to use it.”
Kristi has in the Tulsa, Oklahoma area her entire life. Her husband, Tim works for the government of Creek County as Safety Director. She has three sons, Brent, Bryan and Garth, and two beagles, Henry and Hudson.
Quote from Kristi:
“I think that convenience is the main reason that Live Chat has been so popular with our customers. Say you are placing an order and you are having trouble finding a product that you saw at market. Just pop into Live Chat and ask. We can tell you right where to find it.”
Shelly says she and long-time boyfriend Drew have two furry, four-legged children, Keiko, a German Shepherd, and Charlie, a Shih Tzu. Both, she says, are “Ornery and Adorable”.
Shelly loves running and creating all types of art. She is originally from Denton, Texas.
Quote from Shelley:
“Live Chat provides us with an innovative way to connect with our customers. It makes shopping online a more personal experience. We are here to help!”
Live Chat is available during normal business hours, 8:00 a.m. to 5:00 p.m. CST, Monday – Friday. Visit www.imaxcorp.com/chat.php to chat.